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Light and durable material, rattan is a sustainable resource that is fast growing and harvested by hand. Its relationship with the forest means that its habitat is maintained and it ensures the ecosystem is preserved. The small communities that surround these forests are stewards of these habitats and they maintain a biodiverse landscape that is home to many species of wildlife. The vine that the rattan poles are enclosed within, climb and entangle themselves around the trees, then harvested without the use of chemicals and with minimal energy. Your rattan piece is designed to endure generations of time, and at the end of its lifespan, it is returned to the earth where it biodegrades.

To keep your rattan looking fab, wipe over regularly with a damp cloth, this rejuvenates the rattan and keeps it looking new and to remove scuff marks clean with eucalyptus oil and a dry cloth.

If you have changed your mind about your purchase, we will be pleased to offer you a refund or exchange provided that. You can show proper evidence of purchase, goods are purchased at the full retail price (our General Refund Policy does not apply to any goods that have been purchased using a promotional code or goods that are purchased at a discounted price).

The Goods are in a saleable condition (i.e. the Goods are in their original packaging (if any) and not used); unassembled and boxed as they arrived. You notify us within 14 working days from the date of delivery of the Goods by emailing us at sales@thefamilylovetree.com.au You pay for all costs of delivery and return of the Goods.

Your order must be returned to our warehouse at 11/18-20 Edwards Street, Oakleigh VIC 3166. Re-Stocking and Re-Picking Fees may apply. **Please note - Pre Orders and custom orders cannot be cancelled once the order has been placed.